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Customer Experience Specialist

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Posted : Thursday, June 27, 2024 10:57 AM

*About Icing Images:* _Icing Images is a local woman-owned Christian company and leader in the confection decorating industry.
We take pride in our commitment to excellence and innovation.
As a small, woman-owned, and operated business, we have a unique understanding of the needs of our customers and provide exceptional products and services.
We have become a leader in the industry by continuously pushing the boundaries of what is possible with our products, such as our innovative edible printing technology.
Our e-commerce site has allowed us to expand our reach and provide top-notch customer service to clients all over the globe.
We are proud to be a local company that has achieved international recognition and we remain committed to providing the highest quality products and services to our customers.
_ *Job Description:* _Join Our Customer Experience Team_ _We are searching for someone enthusiastic and committed to customer service to join our team.
The ideal candidate can multitask, learn quickly, and, most importantly, provide top-notch service with a positive attitude via phone communication, email, chat, and social media.
Although the focus of this position is Customer Support, the ideal candidate would be willing to take on other tasks as needed.
We believe in identifying and helping to develop everyone’s special capacities and talents.
_ _We do require that applicants have some basic skills, including:_ * _Proficient typing skills_ * _Adequate grammar and spelling abilities_ * _Aptitude in navigating various computer programs (e.
g.
Gmail, internet browsers, Word, etc.
)_ * _Clear and articulate speaking voice_ _If you meet these requirements and are passionate about providing superior customer experience, we encourage you to apply today!_ *Benefits:* * Flexible hours will range between _Monday to Friday, 9 AM to 5 PM_ * _Paid holidays off_ * _401K options_ * _Profit sharing_ * _A supportive and collaborative work environment.
_ * _A chance to make a positive impact on the world through innovative confection decorating solutions.
_ Job Types: Full-time, Part-time Pay: From $16.
00 per hour Expected hours: 25 – 35 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * On-the-job training * Paid time off * Vision insurance * Work from home Experience level: * 1 year Shift: * 8 hour shift * Day shift * No nights Weekly day range: * Monday to Friday * No weekends Work setting: * In-person * Office Ability to Relocate: * Winchester, VA: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : 160 Dawson Drive, Winchester, VA

• Post ID: 9108721941


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