```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests, inquiries, and complaints promptly and courteously
- Assist with reservations, cancellations, and modifications
- Ensure the front desk area is clean, organized, and well-stocked
- Maintain accurate guest records and handle cash transactions
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
```Qualifications```
- Previous experience in a front desk or guest service role preferred
- Strong customer service skills with a friendly and positive attitude
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using hotel management software systems
- Bilingual/multilingual skills are a plus
- Knowledge of hospitality industry practices and procedures
The Front Desk Agent plays a crucial role in providing exceptional customer service to our guests.
As the first point of contact, you will create a welcoming atmosphere and ensure that guests have a pleasant stay.
If you have a passion for hospitality, excellent communication skills, and enjoy working in a dynamic environment, we would love to hear from you.
Please note that this position may require working evening shifts, weekends, and holidays.
If you meet the qualifications listed above and are ready to join our team, please submit your application online.
We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $10.
66 - $11.
09 per hour
Expected hours: 16 – 40 per week
Schedule:
* 8 hour shift
* Evenings as needed
* Evening shift
* Every weekend
* Holidays
* Nights as needed
* Night shift
* Overtime
* Rotating weekends
* Weekends as needed
Work setting:
* In-person
Work Location: In person
Whatsapp
