Overview:
BRMi is seeking a Data Center Technician to provide onsite technical support and monitor our customer's data center and equipment to ensure continuous availability.
Perform troubleshooting, escalations, and resolve incidents and problems when detected.
Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance.
Able to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
Onsite in Winchester, VA.
Tues-Fri 10-hour day-shift slot.
Click here to learn about BRMi's culture.
Responsibilities:
Ability to perform data center installation & maintenance with minimal supervision (rack & stack, cabling, parts replacement, etc.
)
Experience with server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.
)
Provide data center staging, deployment, and logistics/asset management support
Perform site builds & refreshes, while meeting current quality standards
Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting
Extensive enterprise cable installation experience as well as industry cabling standards
Ability to provide adequate fiber and copper cable testing with minimal supervision
Ability to terminate Cat 6 cabling
Create/update/maintain rack elevations within a DCIM application (Nlyte)
Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure
Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria
Provide status reports on active or resolved issues
Perform preventative maintenance to various network and data center equipment to ensure efficient operations and escalate as needed
Cognizant of Data Center Safety Standards
Lift equipment weighing 50 lbs.
Perform other duties as required
Qualifications:
Intermediate Data Center / IT Operations experience
Software & Hardware tools utilized to perform day to day Data Center functions
Knowledge of LAN/WAN topologies, protocols, and standards
Must exhibit excellent communication and grammatical skills
Demonstrated analytical and problem solving skills
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Ability to work independently and as part of a team
Ability to work under pressure (urgent problems, deadlines, changing priorities)
Familiar with network cabling (types, distance limitations, testing, connectors, handling)
Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)
Familiar with server hardware and components
Familiar with electrical standards, connector types, power budget calculations, AC vs.
DC, single phase vs.
three phase, etc.
Familiar with NEMA and IEC power connectors
Familiar with Data Center containment solutions
Familiar with datacenter design in relation to heat dissipation and air flow
Experience with out-of-band management/KVM system (DSVIEW)
Experience with power distribution units (PDUs), load management
Meticulous and obsessive about organized cabling
Detail oriented and organized
Desired
Bachelor’s degree in Information Technology or the equivalent combination of training, education, and experience
Experience in presenting technical solutions and/or recommendations
Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Advanced skill in diagnosing and troubleshooting issues
Advanced research, analytical, and problem solving skills
** BRMi will not sponsor applicants for work visas for this position.
**
**This is a W2 opportunity only**
EOE/Minorities/Females/Vet/Disabled
We are an equal opportunity employer that values diversity and commitment at all levels.
All individuals, regardless of personal characteristics, are encouraged to apply.
Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs.
The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.